Refund policy

You may request a refund for your first DomainAgeLookup subscription purchase within seven calendar days of the charge. Send the request from the account email and include the order details.

A refund may be declined when a substantial portion of plan credits has already been consumed, access was shared or resold, limits were bypassed, the service was abused, or these Terms were materially violated. We consider genuine service failures and accidental purchases fairly.

Renewal charges are normally final because renewal terms and cancellation controls are provided before renewal. Cancel through the billing portal before the renewal date to stop future charges. Cancellation does not automatically refund the current period.

Contact us promptly about duplicate, incorrect, or unrecognized charges. We will investigate with Lemon Squeezy, our Merchant of Record. Approved refunds are returned to the original payment method and processing time depends on the payment provider and bank.

Email support@snipnfix.com within the applicable period with your account email, charge date, plan, order number if available, and reason. We normally respond within two business days.

This policy does not limit refund, cancellation, or consumer rights that cannot be excluded under applicable law. Lemon Squeezy may also apply its Merchant-of-Record obligations and refund procedures.